FAQS
Common Questions Answered
Frequently Asked Questions
Find answers to the most common questions about our property management services. If you don’t see your question here, feel free to contact our team.
What do Property Managers do?
We handle everything from the advertising of the home to the refunding of the tenant’s security deposit – and everything in between.
- Professional home photography
- Advertising on website and social
- Home showings
- Application screening
- Lease paperwork
- Receive and hold security documents
- Disburse funds every month
- Manage concerns and requests including vendor invoices
- Quarterly property inspections
Do I need a property manager?
Management companies communicate directly with tenants, saving you time and worry over marketing your rentals, collecting rent, coordinating maintenance and repairs, and handling evictions when necessary. Your property manager will handle the daily tasks, tenant screening, security deposits, and leases.
How will you find tenants for my property?
We advertise on popular websites, including our own, and on several local social media channels.
What is your screening process for tenants?
We require a credit score of 600 or higher, income equal to 3x the rental amount, a clean background check, and acceptable rental history verification.
When do I receive rent payments?
Owner payouts are made between the 10th and 15th, monthly.
What is your eviction policy?
Rent is due on the 1st of each month with a 5 day grace period. Late notices are delivered on the 6th of the month.
If payment is not received within 10 days, Spartan Property Management will begin the eviction process with the magistrate court.
How often do home inspections occur?
Quarterly inspections are conducted to verify tenant compliance and to address any maintenance concerns.
How is maintenance handled?
Maintenance requests are submitted via the tenant portal.
Maintenance requests over $250 require owner approval.
Exceptions include, but not limited to, heat, electrical, plumbing, and any maintenance that may be a risk to life, limb, eyesight, or may jeopardise the structural integrity of the home.
How often will I hear from my property manager?
We like to stay in contact. You’ll receive quarterly updates for inspections, and as often as necessary to ensure you are comfortable in your new home.
Are pets allowed?
Pets are allowed at the discretion of the home owner.
If allowed, there is a fee of non-refundable $250 per pet.
My preference is to sell my house. What options do i have?
Visit our sister site Meese Property Group to discuss your options for selling your home.
What fees do you charge for property management?
Our management fees are competitive and transparent. Fees vary depending on the services selected, property type, and portfolio size. Contact us for a customized pricing plan.
owner prep and move-out checklist
Prepare your home to a high standard before tenant move-in—this will set the benchmark for how the property should be returned at move-out.
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